Yes, it may sometimes seem like you need a megaphone to communicate with doctors, hospitals, insurance companies and us. We don’t think it should be that way. We are constantly looking for ways to improve two way communication. It’s not always easy. We know you have jobs, responsibilities outside the home, personal lives that deserve your attention, relationships that take time, energy and much more.
We are actively working I’m message to improve communication with you and this newsletter is just the beginning.
I want to start with something we have always encouraged: know your nurse manager. Keep her phone number handy. She will coordinate and facilitate the care we provide. If you haven’t spoken with her already, give her a call.
Michael D Anderson, M.D., FAAFP Emeritus
Hiawatha Home Care